Website access
Accessibility Statement
Effective September 16, 2026
Eidos Facilities & Infrastructure Co. is committed to providing a website that is usable by the widest practical audience, including people with disabilities and people who use assistive technologies.
Our accessibility goal
Our goal is to provide practical access to information about Eidos services and to make the public project-request process understandable, operable and usable across common devices and input methods. We use the Web Content Accessibility Guidelines, currently WCAG 2.2 Level AA, as an important design and improvement reference. These guidelines address whether digital content is perceivable, operable, understandable and robust for users with different abilities and assistive technologies.
Measures used on this website
Accessibility considerations incorporated into the website include:
- Descriptive page titles, section headings and a logical reading order.
- Text alternatives for meaningful images and decorative treatment that does not carry essential information.
- Navigation and form controls designed to be used with a keyboard.
- Visible text labels, required-field indicators and status messages for the project-request form.
- Color and contrast choices intended to keep text and interactive elements readable.
- Responsive layouts intended to support desktop, tablet and mobile screens without requiring a single display orientation.
- Plain-language instructions, meaningful link text and consistent navigation.
- Reduced-motion support for users whose device settings request less animation.
Conformance status
This website has not undergone an independent formal accessibility certification. Accordingly, Eidos does not represent that every page, feature or third-party component fully conforms with every WCAG 2.2 Level AA success criterion. We treat accessibility as an ongoing operational responsibility and work to correct barriers when they are identified.
Compatibility and assistive technology
The website is intended to work with current versions of commonly used browsers, operating-system accessibility settings, screen magnification, keyboard navigation and modern screen readers. Results may vary with older browsers, unsupported devices, customized security settings or assistive technologies that are no longer maintained. Keeping browser and assistive-technology software current generally provides the best experience.
Project request form
The project-request form is designed with associated labels, keyboard-operable inputs, clear required fields and status feedback after submission. If the form prevents you from submitting a request, you may provide the same information by email or telephone. Using an alternative contact method will not reduce the priority given to a legitimate service request.
Third party content and links
Some linked websites and services, including the separate EIDOS C2 portal, are operated independently and may follow different accessibility practices. Eidos cannot control the accessibility of external services, but we welcome notice when a third-party destination linked from this website creates a barrier.
Need assistance
If you experience difficulty using this website, encounter content that is hard to perceive or operate, or need information in an alternative format, please contact us. Helpful details include the page address, the feature involved, the type of device or browser used, the assistive technology involved and a brief description of the barrier. You are not required to disclose a disability.
Alternative formats
When reasonable and practicable, we will provide website information through an alternative method such as email, telephone assistance or another accessible electronic format. The format and timing may depend on the nature of the material, the requested accommodation and the resources required to produce it.
Feedback and response
Accessibility feedback is reviewed by the project services team and routed to the person responsible for the affected content or website function. We will make reasonable efforts to acknowledge the concern, understand the barrier and identify an appropriate correction or alternative. Complex technical changes may require additional time, but we will provide practical assistance while the issue is being evaluated.
Contact us
Email projectservices@eidosoperations.com, call (510) 541-9044, or write to Eidos Facilities & Infrastructure Co., 1999 Harrison St., 18th Floor, Oakland, CA 94612 US. If possible, use the subject line “Website Accessibility” so the request can be routed promptly.
Ongoing improvement
Accessibility is an ongoing effort rather than a one-time project. As content, forms, technology and service providers change, new barriers may appear. We will continue working to identify and address issues that affect access to our information and services, and we encourage visitors to report problems that may not be apparent during routine review.
Statement updates
We may revise this Accessibility Statement to reflect website changes, accessibility improvements or updated standards. The effective date at the top of this page identifies the current version.